Privacy Policy

Effective Date: 14 May 2024

Introduction

0 Actions, a product offered by Prcept AI LLP ("0 Actions," "we," "us," or "our"), offers tailored chatbot solutions for businesses, enabling seamless integration into websites and applications. This Privacy Policy is intended to inform you about how we collect, use, share, and protect personal information gathered through our services. We are committed to ensuring that our practices protect your privacy and comply with the General Data Protection Regulation (GDPR) and other relevant data protection laws.

1. Scope of This Privacy Policy

This policy applies to all personal information processed by us, including information collected on our websites, through our mobile applications, and other online or offline offerings (collectively referred to as the "Services"). This policy details the measures we take to protect your personal information and your privacy rights.

2. Personal Information We Collect

A. Information You Provide to Us:

• Account Registration: We collect information such as your name, email address, and company details when you create an account with us.
• Customer Support: If you contact our support team, we may collect additional information to assist you.
• Feedback and Surveys: Your opinions are crucial for our improvement, and we may ask for your input through surveys or feedback forms.

B. Information Collected Automatically:

• Usage Details: When you use our Services, we may automatically collect information such as your IP address, device type, and browser type.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, understand service usage patterns, and support our marketing efforts.

3. How We Use Your Information

3.1 To Provide and Manage Services:

We use your information to operate, maintain, and provide the features of the 0 Actions services.

3.2 For Research and Development:

We continually work on improving our services and may use your information for development purposes.

3.3 To Communicate with You:

We may use your information to communicate with you about updates, security alerts, and support messages.

4. Sharing of Your Information

4.1 Service Providers:

We may share your information with third-party service providers to facilitate services on our behalf, such as hosting, customer support, and analytics.

4.2 Legal Requirements:

We may disclose your information if required by law or if it's necessary to protect the rights, property, or safety of our users, the public, or ourselves.

5. Your Rights and Choices under GDPR

5.1 Right to Access:

You have the right to access your personal data that we hold.

5.2 Right to Rectification:

You can correct or update your personal information at any time.

5.3 Right to Erasure:

You may request the deletion of your personal data.

5.4 Right to Restrict Processing:

You have the right to request that we restrict the processing of your personal data.

6. Security of Your Information

We take reasonable steps to ensure that your information is treated securely and in accordance with this policy. We implement appropriate technical and organizational measures to protect against unauthorized or unlawful access, alteration, disclosure, or destruction of personal data.

7. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction.

8. Updates to Our Privacy Policy

We may update this policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

9. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

10. Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or if you wish to exercise any of your rights under GDPR, please contact us at:

0 Actions by Prcept AI LLP
5 / 10A
Ashok Vihar Phase 3 Extension
Gurugram, Haryana, India, 122017
[email protected]